Non-financial targets and sustainability 

For more than 60 years Peab has contributed to sustainable social development and worked to improve everyday life for people in the local community. We do this by building everything from homes, schools and hospitals to bridges, roads and other infrastructure. Working sustainably is a strategic matter for Peab that in practice always takes place locally, connected to everyday life based on our core values, business concept, mission, strategic targets and Code of Conduct.

As of 2021 we monitor our business based on nine external targets – both financial and non-financial targets – that also identify our prioritized sustainable aspects (Best workplace and Leader in social responsibility). We monitor our targets quarterly, semiannually or annually. In connection with the year-end report we present the outcome of all nine targets.

Most satisfied customers

It is imperative for a long-term, sustainable relationship that Peab deliver on its obligations. A satisfied customer is a customer that comes back and is fundamental to our marketing. This is why our annual customer survey is a measure of how well we are meeting our customers’ expectations while also indicating where there is room for improvement. This year’s Satisfied Customer Index (SCI) added up to 81 (80), which is a continued good result and higher than our target of 75. Customers’ perception of Peab as priceworthy has developed in a particularly positive direction and regarding our business areas Project Development is notable for its strong development.

Best workplace

Serious accidents

A safe work environment is the foundation of our business. Everyone at our workplaces should be able to be there under safe and secure conditions, despite the fact that there are risks involved in the work we do. Part of our work environment preventative work is to continue training our employees with a focus on planning and risk assessment in projects as well as learning from the reported risk observations, incidents and accidents. Peab employs a high portion of our own skilled workers compared to other actors in the construction and civil engineering industry, in addition to our many subcontractors. At the end of December 2021 Peab had 14,895 employees, of which 8,016 were skilled workers.

Our target of a continuously contracting trend of serious accidents comprises both our own employees and everyone at our workplaces. The number of serious accidents* at our workplaces decreased and amounted to 28 per December 31, 2021 (39 per December 31, 2020), of which 10 involved our own personnel and 18 involved subcontractors. During the period October to December 2021 the total number of serious accidents was 5.  As of 2021 we also monitor the number of workplace accidents with more than four days absence, excluding the day of injury (LTI4), and workplace accidents according to the same definition per one million hours worked (LTIF4) for our own employees. In the fourth quarter the number amounted to 53 (36 third quarter 2021) and the LTIF4 frequency rate was 6.3 (6.6 after the third quarter 2021).

Every remedied risk is one less potential accident, which is why we are highly focused on reporting and remedying risk observations*. During the fourth quarter 2021 the organization reported 13,300 risk observations, which brought the total number of reported risk observations for 2021 to 62,100.

During 2022 we will continue to strive for a contracting trend in serious accidents and incidents, above all by thorough investigations and taking measures to keep similar accidents from happening again. To achieve our target of a contracting trend in 2022 the number of serious accidents must be under 28.

* For a definition see section Alternative performance measures and definitions.

Attractive employers (eNPS)

We will be the obvious choice for anyone who wants to work in the industry. Everyone will be part of safe and including workplaces with good work conditions and opportunities to develop at Peab. Twice a year we hold our personnel survey The Handshake so that we can continuously develop and improve as co-workers and teams. The questions in The Handshake mainly concern productivity, the team’s sustainability and if employees are willing to recommend Peab as an employer to friends and acquaintances (eNPS). The latter is also one of our nine external targets that we report twice a year.

Participation in the autumn survey was 84 percent in the Group, accompanied by many suggestions for improvement. This shows the great interest our employees have in contributing to developing their teams and our business.

Within the strategic target Best workplace the eNPS (recommend Peab) value should be above the benchmark for the industry (industry and manufacturing). The eNPS value for the Group rose in the autumn survey by five points compared to the previous evaluation and was 24 compared to 19 in the spring survey. This is clearly above the Nordic benchmark which is 15 compared to 10 in the previous evaluation. The increase is primarily in Swedish operations while the value in Norway dipped slightly from a high level. The eNPS value rose particularly for female employees but was also slightly higher for skilled workers.

Leader in social responsibility

Climate target for carbon dioxide intensity

In recent years Peab’s climate and environmental work has increased in scope and we have honed our targets and metrics. As the Nordic Community Builder we have a big responsibility for reducing the considerable climate impact of the construction and civil engineering industry at the rate required by the Paris Agreement.

Peab’s operations primarily cause emissions through production of the material we use, the use of the products we deliver – such as buildings – and the use of fossil fuel in our machines and vehicles. We are working on a number of initiatives to improve the climate that reduce emissions and get us closer to our climate targets. We have an advantage in that we can supply our construction contract businesses and the projects we develop ourselves with input goods and raw material through business area Industry, which augments our ability to aim for lower carbon emissions.

In 2045 Peab will be climate neutral. Our targets by 2030 are to reduce carbon dioxide intensity by 60 percent in our own operations (Scope 1 and 2)  and for input goods and purchased services (Scope 3) by at least 50 percent compared to base year 2015. The outcome for 2021 reveals that carbon dioxide intensity is developing in the right direction although to different degrees. Carbon dioxide intensity in our own production has gone down by 40 percent compared to base year 2015 and by three percent for input goods and purchased services. This means that we are well on the road to converting the production we ourselves have control over but the greater challenge is when we are dependent on other parties for a reduction in our carbon footprint. It is therefore vital that we continue to make explicit and stringent demands as well as point out choices that are better for the climate in order to reduce emissions.

Equal opportunity
Only five percent of those that apply to Peab for relevant, practical training are women. This means that the construction and civil engineering industry has a major role to play in taking advantage of all the competence society has to offer. As one of the largest Nordic community builders we want to challenge ourselves and thereby nudge the entire industry forward. Our target initially is therefore to strive for the percentage of women recruited to Peab for our core skills to always be higher than the percentage of women who have graduated with, for us, relevant degrees on the education markets. We are focused on core skills in production (skilled workers) as well as in production management and production support (white-collar workers). At the end of 2021 the percentage of women in new recruitments was 6.8 percent in production and processing compared to our target of 5.0 percent and 34.9 percent in production management and production support whereas our target was 28.5 percent. Our target for 2022 regarding equal opportunity in production and processing will continue to surpass 5.0 percent while our target for production management and production support has been raised to surpass 30.0 percent.