Non-financial targets and sustainability

It is imperative for a long-term, sustainable relationship that Peab deliver on its obligations to customers. Our annual customer survey shows how well we meet customers’ expectations. In our measurement method of Customer Satisfaction Index (CSI) each business area equals a fourth of the rating for the Group’s compiled CSI result. In 2025 CSI amounted to 80 (78) which is a clear increase and bit over our target of higher than 75. We are pleased to see that all four business areas have improved their CSI ratings. In connection with the CSI survey we also ask customers how they perceive Peab based on a number of factors. Our personnel received the top rating while reliability and price worthiness maintain high ratings. Almost 2,100 customers participated in the autumn survey.

Best workplace

Serious accidents

A safe and healthy work environment is the foundation of our business. Everyone should be able to be at our workplaces under safe, secure and healthy conditions, despite the fact that there are risks involved in the work we do. Peab has a vision of zero workplace accidents. In order to approach it we have set the target of a contracting trend in serious accidents that we monitor quarterly and which includes everyone at our workplaces.

The number of serious accidents after the first quarter of the year was 48 for the latest twelve month period, which can be compared to 49 for the full year 2025. During the first quarter 2026 there were seven serious accidents, of which four involved our own employees and three concerned employees of subcontractors. We continue to work with a laser focus on safe workplaces.

We also monitor the number of workplace accidents with more than four days absence, excluding the day of injury (LTI4), and workplace accidents according to the same definition per one million hours worked (LTIF4) for our own employees. During the first quarter of the year the number of LTI4s was 30 (41 in the fourth quarter 2025) and the LTIF4 frequency rate calculated on a twelve month period was 6.0 (5.6 for full year 2025).

Attractive employer (eNPS)

We should be the best workplace in the industry and thereby the obvious choice of employer. Twice a year we hold our personnel survey The Handshake so that co-workers and teams can continuously develop. It contains a question on employees’ willingness to recommend Peab as an employer (eNPS) where the target is that the eNPS score should be above the benchmark for the industry and manufacturing trade.

In the autumn sur­vey the eNPS value was 31 (32) and continues to be well above the Nordic bench­mark which was 17 (18). The most apparent increase in the eNPS value was among female skilled work­ers. In the survey employees continue to value collaboration with co-workers and community while many note their appreciation of Peab’s core values in the comments. Par­tic­i­pa­tion was once again high at 88.6 percent (90.9), although not the record participation in the previous survey. This shows the high interest our em­ploy­ees have in contributing to the de­vel­opment of our busi­ness.

Peab’s operations generate greenhouse gas emissions primarily by using various materials in production like concrete, steel and asphalt. Two other major sources of carbon emissions in production are energy consumption and transportation. As community builders we also have a comprehensive perspective on our climate work and strive to contribute to a sustainable society on the whole by building, for example, solar power plants and railroads or by building in such a way that people can live more sustainably.

In 2045 Peab will be climate neutral. Our sub-targets by 2030, with 2015 as the base year, are to reduce carbon dioxide intensity by at least 60 percent in our own operations (Scope 1 and 2) and for input goods and purchased services (Scope 3 upstreams) by at least 50 percent.

The outcome for 2025 shows that carbon dioxide intensity in our own operations, pertaining to fuel and energy, has gone down by 58 percent since 2015. The transition to green energy is a positive factor while the change in Sweden of the reduction obligation has a counterproductive effect.

Carbon dioxide intensity for input goods and purchased services comprises concrete, cement, asphalt/bitumen, steel, waste, transportation and machine services and business trips. At the end of 2025 carbon dioxide intensity was down by seven percent since 2015. The outcome for the whole year was impacted by items affecting comparability that mainly refer to the much higher emission factor for bitumen, and that as of 2025 the target includes more input goods such as the binder for fundament reinforcement. An increase in the volume of bitumen purchased also impacted the outcome. Peab has a tight dialogue with suppliers, customers and other partners to reduce our carbon footprint in Scope 3.

We work actively to increase the scope and quality of our metrics of greenhouse gases emissions, which is apparent in the data reported for 2025.

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