Non-financial targets and sustainability
Every day Peab contributes to sustainable social development and works to improve everyday life for people in their local communities. We do this by building everything from homes, schools and hospitals to bridges, roads and other infrastructure. Working sustainably is a strategic matter for Peab that primarily takes place locally, connected to everyday life based on our core values, business concept, mission, strategic targets and Code of Conduct.
We monitor our business based on nine external targets – both financial and non-financial – that also identify our material sustainable aspects. These are found in the strategic targets Best workplace and Leader in social responsibility. We report the targets quarterly, semi-annually or annually. In this report we report the outcome of all nine targets.
Most satisfied customers
It is imperative for a long-term, sustainable relationship that Peab deliver on its obligations to customers. A satisfied customer is a customer that comes back and is vital to marketing our company. Our annual customer survey is an important measure of how well we are meeting our customers’ expectations while also indicating where there is room for improvement.
In our measurement method of Customer Satisfaction Index (CSI) each business area equals a fourth of the rating for the Group’s compiled CSI result. In 2025 CSI amounted to 80 (78) which is a clear increase and bit over our target of at least 75. We are pleased to see that all four business areas have improved their CSI ratings. In connection with the CSI survey we also ask customers how they perceive Peab based on a number of factors. Our personnel receive the top rating which continues to rise while reliability and price worthiness maintain high ratings. Almost 2,100 customers participated in the autumn survey. Now we will continue to work together with our customers – and strive for early and close dialogues – to achieve the highest possible value for customers and their greatest satisfaction with Peab.
Best workplace
Peab’s business is founded on a strong corporate culture. Employees can make a difference by building the local community in the places all over the Nordic region where they live and work. Every employee has a great deal of personal responsibility, and should have both good working conditions and development opportunities as well as safe and inclusive workplaces.
Serious accidents
A safe work environment is the foundation of our business. Everyone at our workplaces should be able to be there under safe and secure conditions, despite the fact that there are risks involved in the work we do. Peab has a vision of zero workplace accidents. We continuously develop our quality-assured work methods and train our employees to reinforce our safety culture. The focus is on preventive work, remediation of reported incidents and risk observations, and learning from them and as of the fourth quarter positive observations.
In order to reach our vision of zero workplace accidents, we have a target of a contracting trend in serious accidents* that includes everyone at our workplaces. The number of serious accidents increased in the final quarter of the year after several quarters with fewer accidents. The total number was 49 for the full year 2025 which can be compared to 33 for the full year 2024. During the last quarter 2025 there were 26 serious accidents, primarily in construction operations, of which 15 involved our own employees and 11 concerned employees of subcontractors. There are investigations and analyses underway to break the negative trend.
We also monitor the number of workplace accidents with more than four days absence, excluding the day of injury (LTI4), and workplace accidents according to the same definition per one million hours worked (LTIF4) for our own employees. During the fourth quarter of the year the number of LTI4 was 41 (29 in the third quarter 2025) and the LTIF4 frequency rate for 2025 was 5.6 (5.9 for full year 2024). During the quarter a tragic accident occurred where one of Peab’s subcontractors lost their life at a Group quarry.
Attractive employers (eNPS)
We should be the best workplace in the industry and thereby the obvious choice of employer. Twice a year we hold our personnel survey The Handshake so that co-workers and teams can continuously develop. The questions mainly concern productivity, the team’s sustainability and employees’ willingness to recommend Peab as an employer (eNPS). The latter is also one of our nine external targets and it should be above the benchmark for the industry and manufacturing trade.
In the autumn survey the eNPS value was 31 (32) and continues to be well above the Nordic benchmark which is 17 (18). The most apparent increase in the eNPS value was among female skilled workers. In the survey employees continue to value collaboration with co-workers and community while many note their appreciation of Peab’s core values in the comments. Participation was once again high at 88.6 percent (90.9), although not the record participation in the previous survey. This shows the high interest our employees have in contributing to the development of our business.
* For a definition see section Alternative performance measures and definitions.
Leader in social responsibility
Carbon dioxide intensity
As the Nordic Community Builder we have a big responsibility for reducing the considerable climate impact of the construction and civil engineering industry at the rate required by the Paris Agreement. Peab impacts the environment and the climate through our own operations and for the impact of our value chains upstream and downstream. Operations primarily cause emissions of greenhouse gases by using various materials in production like concrete, steel and asphalt. Two other major sources of carbon emissions in production are energy consumption and transportation. So these are the areas where we prioritize our emission reduction activities. As community builders we also have a comprehensive perspective on our climate work and strive to contribute to a sustainable society on the whole by building, for example, solar power plants and railroads or by building in such a way that people can live more sustainably. It is an advantage that we can supply our construction contract operations and the projects we develop ourselves with input goods and raw material through business area Industry, which augments our ability to actively steer towards lower carbon emissions.
In 2045 Peab will be climate neutral. Our sub-targets by 2030, with 2015 as the base year, are to reduce carbon dioxide intensity by at least 60 percent in our own operations (Scope 1 and 2) and for input goods and purchased services (Scope 3 upstreams) by at least 50 percent.
The outcome for 2025 shows that carbon dioxide intensity in our own operations, pertaining to fuel and energy, has gone down by 58 percent since 2015. The transition to green energy is a positive factor while the change in Sweden of the reduction obligation has a counterproductive effect. We are now close to achieving our target of 60 percent reduction before 2030.
Carbon dioxide intensity for input goods and purchased services comprises concrete, cement, asphalt/bitumen, steel, waste, transportation and machine services and business trips. In 2025 carbon dioxide intensity has gone down by seven percent since 2015. The outcome for the year has been impacted by items affecting comparability that mainly refer to the much higher emission factor for bitumen, and that as of 2025 the target includes more input goods such as the binder for fundament reinforcement. An increase in the volume of bitumen purchased also impacted the outcome. Peab has a tight dialogue with suppliers, customers and other stakeholders to reduce our carbon footprint in Scope 3.
We work actively to increase the scope and quality of our metrics of greenhouse gases emissions, which is apparent in the data reported for 2025.
Equal opportunity recruitment
The construction and civil engineering industry has a major role to play in taking advantage of all the competence society has to offer. As one of the largest Nordic community builders we want to contribute to nudging the entire industry forward. The portion of women that graduate with, for Peab, degrees in relevant, practical education in the Nordic region is around eight percent. Our target is that the percentage of women recruited to Peab for our core skills should always be higher than the percentage of women who have graduated with, for us, relevant degrees on the education markets. Therefore our target for 2025 was at least 8.0 percent. We are focused on core skills in production (skilled workers) as well as in production management and production support (white-collar workers).
At the end of 2025 the percentage of women in new recruitments was 13.7 (10.6) percent in production and processing. The portion for new recruitment in production management and production support rose to 43.8 (39.1) percent compared to our target of at least 30.0 percent. There have been relatively few recruitments during the past year because of the current market situation.
Activities during the fourth quarter
- Byggelement took the next step in development of climate improved prefab products and began castings with ECO 70. This means that Peab can now replace 70 percent of the cement with alternative binder in some of its products. This has become possible since a new industry standard for concrete came into effect. Peab’s considerable investments in its factories in Ucklum and Hallstahammar are a significant factor enabling this development. So far, ECO 70 has been used in slabs, solid walls and half sandwich walls.
- During the quarter all employees took Peab’s interactive course in the Code of Conduct. All employees must take the course every other year to keep their knowledge updated. The Code of Conduct governs how we behave in daily life and is vital for Peab as a responsible company.
- Peab updated its system for handling work environment and environmental incidents in order to mirror a joint Nordic work method and launched it at the beginning of 2026. The system registers incidents at our workplaces as well as how they are handled and monitored. The system improves our ability to make uniform assessments and comparisons among countries along with enabling external users, like subcontractors, to register incidents.
- When the Swedish Building Workers’ Union held its annual work environment week its safety representatives and administrators of work environment matters conducted extra inspections of our workplaces in our Swedish operations. The inspections focused on fall accidents and our work on preventing them.
- Every year Peab donates a Christmas gift to the UN refugee organ UNHCR. In 2025 the Christmas campaign already began in November since Peab decided to double the monthly gifts from everyone that became a new monthly donor.
Homes
Helsinki, Finland